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Contact Us

Contact Us

Before your first night,
ask us anything.

Before your first night,
ask us anything.

Whether you have a question about Third Hour,
your order, or waking between 2–4 a.m., we're happy to help.

Whether you have a question about Third Hour,
your order, or waking between 2–4 a.m.,
we're happy to help.

Send us a message and our team will get back to you as soon as possible with helpful advice.

Send us a message and our team will get back to
you as soon as possible with helpful advice.

Person stretching in bed near a bright window Person stretching in bed near a bright window

You might find your answer here first.

You might find your answer
here first.

The questions we get asked most about Third Hour and waking
between 2–4 a.m.
The questions we get asked most about
Third Hour and waking between 2–4 a.m.
Third Hour is designed for the moment you wake between 2–4 a.m.

Open the pouch, place the mask over your eyes, and let the gentle, air-activated warmth begin. It's designed to help your body settle before your mind takes over.
The moment you wake.

Keep Third Hour beside your bed so it's ready. The sooner you use it, the easier it is to avoid lying awake, checking the time, or reaching for your phone.
Third Hour was created specifically for people who fall asleep fine but wake between 2–4 a.m. and struggle to fall back asleep.

Many customers tell us it has become the first thing they reach for when they wake. If it isn't right for you, every order is backed by our 30-day money-back guarantee.
Most sleep masks are made for bedtime.

Third Hour was designed for the moment you wake during the night. It begins warming within seconds, requires no charging or microwave, and is ready to use straight from your bedside.
Third Hour is made with skin-safe materials and gentle, air-activated warmth.

It's designed for short-duration use and should be used as directed. If irritation or discomfort occurs, remove it immediately.
The mask begins warming within a minute and reaches a gentle temperature of around 40–41°C, providing approximately 30 minutes of warmth before naturally cooling down.